What should I do after I done making the payment with Western Union?
Updated at Feb 6, 2026, Viewed 0 times
If you are having trouble logging in, please try the following steps:
1. Check your email and password
Make sure you are entering the correct email address and password you used during registration.
To confirm which email you registered with, search your inbox in your email for the “Welcome to ACLAS” notification email.
1. Reset your password if needed
On the login page, click “Forgot Password”, enter your email, and follow the instructions in the reset email. (Remember to check Spam/Junk/All Mail folders if you don’t see the email in your inbox.)
You can read the guide here to learn how to reset your password
1. Clear cache and cookies
Sometimes browser cache or saved cookies can cause login issues. Try clearing them or use a different browser.
1. Check your internet connection
A weak or unstable connection may prevent successful login.
Try switching from mobile data to Wi-Fi, or vice versa.
Move closer to your router or use a wired connection if possible.
Restart your modem/router to refresh the connection.
1. Try a different device
If possible, test logging in from another device (e.g., mobile vs. laptop) to rule out device-related issues.
